The Communications Division is a vital part of the Webster Police Department under the command of Captain R Graham - Support Division. Each shift has a Lead Telecommunications Operator that oversees the day-to-day operations. As a division we take great pride in providing the best quality service to the citizens of Webster, Taylor Lake Village, El Lago, Southeast Houston, and Nassau Bay; as well as to the Police Officers, Firefighters and EMS personnel that we serve.

As with any Communications Division, we are the first point of contact for citizens and a lifeline for our field personnel, a responsibility we take very seriously. We look for enthusiastic, community-oriented team players that have the skills and ability to interact and deal effectively with a population that is culturally and socio-economically diverse.

The Communications Division dispatches for the following agencies:

• Webster Police Department
• Webster Fire Department
• Webster EMS
• Nassau Bay Police Department
• Nassau Bay Fire Department
• Nassau Bay EMS
• Southeast Volunteer Fire Department
• Southeast EMS
• Lakeview Police Department (Taylor Lake Village and El Lago)

The Department operates on a 12-hour shift structure with flexible shift exchanges and shifts are bid by seniority once a year.